The Future of SEO: What Independent Businesses Need to Know About AI

The world of online search is changing, and you might have heard a lot of buzz about AI (Artificial Intelligence) and how it’s shaking things up. If terms like ‘SEO’ and ‘LLM’ sound like a foreign language, don’t worry! We’re here to break down what this all means for your business and how you can use these changes to your advantage.
The days of simply stuffing your website with keywords are long gone. The new frontier is about ‘mutual information’ – a fancy way of saying how much information your brand supplies to the internet. The more a search engine knows about you, the more visible you will be.
Here's how you can make sure your business stays ahead of the curve:
1. Pinpoint Your Niche and Position Your Brand
With AI becoming the default for search, traffic is becoming more splintered. This is actually great news for smaller, more specialised businesses! Rather than trying to be everything to everyone, focus on what makes you unique. What specific problems do you solve?
You can even use AI to see how it perceives your business. Try searching for your brand on a tool like SemRush's AI branding review, or simply ask a public Chat AI what they know about your business. This will give you a good starting point for identifying your strengths and how you are perceived online.
2. Provide Key Information to the Networks
Think of your website and all your online content as a package of information about your business. This is where E-E-A-T comes in – Experience, Expertise, Authoritativeness, and Trustworthiness. AI models are looking for specific information that matches a user's search query. Including and excluding certain details will make a huge difference to your visibility.
Think about all the places your business is mentioned online. This includes your Google and LinkedIn reviews, mentions in PR articles, podcasts, blogs, and local directories. All of this data helps build a picture of your brand's authority. Even your social media profiles are now indexed and contribute to this. If you serve a national audience, make sure this is consistent across all your listings.
3. Be Known, Be Mentioned, Be the Source
In this new AI-driven landscape, it’s harder to cheat the system. The focus is on your brand’s reputation. AI search engines are looking for evidence that people are talking about you and that you are a credible source of information.
The key is to:
- Be Mentioned: Get other websites to talk about you.
- Be the Source: Become a trusted provider of information in your field.
- Be Known: Have a clear and consistent brand identity.
- Be Talked About: Encourage people to share their experiences with your business.
- Be Famous: Build a reputation relative to your brand’s size and niche.
4. The Hidden Factors You Can Influence
To quickly increase your visibility, here are a few things you can do:
- Be Consistent: Ensure your business information is the same everywhere. This includes your Name, Address, and Phone Number (NAP).
- Swap Mentions: Work with other businesses to get reciprocal links or mentions on each other's websites.
- Focus on Brand Positioning: The focus is no longer just on keywords, but on clearly defining what you do, who you do it for, and why you do it.
- Leverage Employee Personas: Your employees can be your biggest advocates. Encourage them to build their own professional brands through writing, podcasts, and social media. This builds authority and brings in leads for your business.
5. Writing Content for AI Discovery
When creating content, write naturally and clearly. AI is intelligent and understands the nuances of language.
- Treat your web pages as 'information packages'. Provide all the vital information a customer might need, such as directions, parking details, or opening hours.
- Use 'attributes'. AI understands specific information, such as the materials you use for your products or the specific services you offer.
The value of being at the top of a traditional search ranking page is decreasing as more people use AI and LLMs to find what they need.
However, by focusing on being a trusted, well-known, and informative brand, you can ensure your business remains visible and relevant in this exciting new era.
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